Igniting Workplace Enthusiasm
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Events

Dale Carnegie Course Free Session

Get the power for you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Register today for a session of our Dale Carnegie Course...FREE.

Resolve Customers Complaints

There are two aspects of complaints: emotional and rational. Resolving complaints requires dealing with both by clarifying complaints, lowering anxiety for both parties, using practical guidelines, and applying a process that deals with both emotional and rational factors to build even stronger customer relationships.

Uncovering Leadership Blind Spots: Discovering the Pathway to Motivating Your Employees

Recently Dale Carnegie asked over 3,300 people which of their immediate supervisors’ leadership behaviors are most important, and then to rate the performance of their supervisor on those behaviors. The findings show there’s a sizable gap between what employees value in a leader, and how their leaders are showing up.

 
 

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