Igniting Workplace Enthusiasm
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Customer Service

Dale Carnegie Course

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

Resolve Customers Complaints

There are two aspects of complaints: emotional and rational. Resolving complaints requires dealing with both by clarifying complaints, lowering anxiety for both parties, using practical guidelines, and applying a process that deals with both emotional and rational factors to build even stronger customer relationships.

 
 

650 Iwilei Road, Suite 201-B , Honolulu, HI 96817, US
P:808-538-3253

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Dale Carnegie of Hawaii offers training throughout the islands, including management training, customer service training & leadership development programs in Honolulu, Hilo, Kahului & Maui.
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