Igniting Workplace Enthusiasm
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Customer Service

Dale Carnegie Course

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

How to Sell Like a Pro

Create explosive sales growth with the techniques you'll learn from How to Sell Like a Pro by Dale Carnegie Training. This interactive sales program will give you the attitude, confidence and systems you need to become the award winner you know you can be.

Resolve Customers Complaints

There are two aspects of complaints: emotional and rational. Resolving complaints requires dealing with both by clarifying complaints, lowering anxiety for both parties, using practical guidelines, and applying a process that deals with both emotional and rational factors to build even stronger customer relationships.

 
 

650 Iwilei Road, Suite 201-B , Honolulu, HI 96817, US
P:808-538-3253

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Dale Carnegie of Hawaii offers training throughout the islands, including management training, customer service training & leadership development programs in Honolulu, Hilo, Kahului & Maui.
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