Igniting Workplace Enthusiasm
  Print  

Resolve Customers Complaints

Thursday, August 31, 2017

8:00am - 10:30am
08:00 AM - 10:30 AM

Dale Carnegie Training Center
650 Iwilei Road, Suite 201-B
Honolulu, Hawaii 96817
United States
808-538-3253

There are two aspects of complaints: emotional and rational. Resolving complaints requires dealing with both by clarifying complaints, lowering anxiety for both parties, using practical guidelines, and applying a process that deals with both emotional and rational factors to build even stronger customer relationships.

Language:English

 
 

Registration is now closed or has reached the maximum attendance. To be put on the waitlist please call the Admin office 808.538.3253 Thank you The Dale Carnegie Hawaii Team

 

650 Iwilei Road, Suite 201-B , Honolulu, HI 96817, US
P:808-538-3253

Follow us on

 
Dale Carnegie of Hawaii offers training throughout the islands, including management training, customer service training & leadership development programs in Honolulu, Hilo, Kahului & Maui.
© 2017 Dale Carnegie & Associates, Inc.. All Rights Reserved.
Website design and development by Americaneagle.com